Kansas Department of Revenue Opens Online Scheduling for In-person Taxpayer Assistance Center Visits

TOPEKA – With the 2021 income tax filing season underway, the Kansas Department of Revenue’s Taxpayer Assistance Center now provides an online scheduling option for in-person appointments. This past November KDOR announced that all in-person appointments to its Taxpayer Assistance Centers require an appointment.

Kansas Taxpayer Assistance Centers aid taxpayers with personal and business tax questions regarding their specific Kansas tax accounts or general tax questions. TAC locations are closed on state holidays.

All appointments are required to be made a minimum of 24-hours ahead of a scheduled visit.

To make an appointment, customers are asked to go to https://www.kdor.ks.gov/Apps/AppointmentScheduler/ApptSchedule/Times?locType=TAX.

If a customer does not have access to the internet, they can contact TAC offices using the below information:

Topeka Overland Park

Scott State Office Building

120 SE 10th Avenue

Topeka, KS 66612-1103

Phone: 785-368-8222

Monday - Friday

8 a.m. - 4:45 p.m.

Rosana Shopping Center

7600 W. 119th Street, Suite A

Overland Park, KS 66213

Phone: 913-942-3150

Mondays and Wednesdays

8 a.m. - 4 p.m.

Phone and email assistance continues to be available Monday through Friday, 8 a.m. to 4:45 p.m.

Taxpayer Assistance: 785-368-8222

Past-Due Account Assistance: 785-296-6121

General tax-related questions can also be sent by email to KDOR_TAC@ks.gov.

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